1. Introduction
Prime Source Solutions Unlimited LLC dba Prime Roofing & Remodeling ("we," "us," or "our") respects your privacy. This Privacy Policy describes the types of information we collect, how we use it, and the choices you have. By using our website or opting into our messaging program, you consent to the practices described here.
2. Information We Collect
We collect information you provide directly — such as your name, email, property address, and the details of your roofing inquiry. Your phone number is always optional and is only used for messaging if you explicitly consent. We may also collect basic technical information about your visit, such as the pages you view and the device you use.
3. SMS Messaging — Use & Frequency
If you opt in, we may send you text messages related to appointment confirmations, service reminders, and — only with separate marketing consent — promotional offers. You can expect approximately 3 to 5 messages per month. Message and data rates may apply. You can opt out at any time by replying STOP.
4. Non-Sharing Clause
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. How We Use Your Information
We use your information to respond to inquiries, schedule and confirm inspections, provide service updates, process insurance documentation, and — only with your marketing consent — share special offers. We do not sell your information.
6. Data Security
We protect your information using reasonable safeguards, including SSL encryption for data transmitted between your browser and our systems. While no method of transmission is completely secure, we work to protect your information using industry-standard practices.
7. Age Restriction & COPPA
By opting into our SMS services, you represent that you are at least 18 years of age.
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 in compliance with the Children's Online Privacy Protection Act (COPPA). If you believe a child has provided us with personal information, please contact us so we can promptly delete it.
8. Opt-Out Instructions
You can cancel SMS messages at any time by texting STOP to (706) 671-0740. You can also contact us directly at luke.nghs@gmail.com or (706) 671-0740 to request that we stop sending messages or to have your information removed.
9. Prohibited Language & Practices
We do not engage in lead generation brokering or affiliate marketing of your contact information. We do not share your opt-in data with third parties for promotional purposes. All messaging is initiated by us directly and only to those who have consented.
10. Your Rights
You have the right to access, correct, or delete the personal information we hold about you, to opt out of messaging, and to request a portable copy of your data. To exercise any of these rights, contact us using the information below.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the revised policy.
12. Contact Information
If you have questions about this Privacy Policy, you can reach us at:
Legal Business Name: Prime Source Solutions Unlimited LLC dba Prime Roofing & Remodeling
Physical Address: 346 Burnt Hickory Lane SE, Calhoun, GA, 30701
Phone: (706) 671-0740
Email: luke.nghs@gmail.com
Website: https://primeroofingandremodelingllc.com